AVM Engineer - II - Korea
Global Dimensions, South Korea

• With minimum to no supervision and guidance, you will evaluate, design, document, install, implement, test, and perform problem isolation and resolution, monitor, tune, and enforce standards for AVMM End User Devices and related networks.
• Maintain a complex range of AVMM and computer network components and systems.
• Support integration of a total AVMM network including the planning, design, installation, maintenance, management, and coordination of the AVMM network.
• Monitor, tune, and support basic existing AVMM devices (IPTV, Conference rooms of varying sizes and complexities) and network infrastructure to ensure stable, reliable, secure, and efficient AVMM operations.
• Support Identification, assessment, and development of detailed requirements for upgrading AVMM networks, such as supporting re-architecture of network segments in order to facilitate new requirements, technologies and growth.
• Analyze current products and recommends changes/upgrades to senior management.
• Assembles and updates documentation in the form of problem and change management tickets.
• Maintain timely and complete documentation of all daily and project work, using standard methods and procedures.
• Troubleshoot, and devise solutions to complex operational problems within the capacity and operational limitations of installed equipment.
• Keep abreast of relevant technologies and maintain selected technical certifications.
• Help to evaluate vendor products to make recommendations for purchase.
• Follow technical standards set by senior level engineers.
• Communicate effectively with a wide variety of technical and non-technical audiences, including customers, vendors, team partners, and other staff members.
• Gain proficiency in other areas within the scope of the IT environment, to support overall contract requirements.
• May lead a small team to complete larger efforts (modernization, refresh, projects)
• This position offers opportunities to support other bodies of work, at different locations, both CONUS and OCONUS (no hostile areas).
• This job is located in Korea.

Requirements

• U.S. Citizenship
• Active TS/SCI security clearance with Full-Scope Poly
• Typically requires Bachelor's degree in Computer Science, Network Engineering, or a related discipline and 0 to 2 years of experience.
• IT ticket management system experience; preferably with ServiceNow.
• Experience with large scale enterprise IT contracts.

• CompTIA Security + or higher level IT certification

• Must be able to remain in a stationary position 50%
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations
• Working with Data
• Repetitive Motions

Job Rewards and Benefits