Client Solutions Manager
Uplift People Consulting, South Korea
Job Description
Our client represents the leading digital media platforms across Europe and Asia. It supports their growth as well as drives business results for traditional and native advertisers across 30 markets. Based on an innovative set of technology and performance solutions, seasoned vertical teams, and extensive market know-how, it enables advertisers to connect with their audiences in the most efficient and effective ways, consistently maximizing their ROIs.
It is headquartered in the UK and has offices in Austria, Switzerland, Russia, India, Hong Kong, Poland, Estonia, Latvia, Lithuania, Bulgaria, Czech Republic, Croatia, Greece, Hungary, Macedonia, Romania, Serbia, Slovakia, Slovenia, Sweden, Finland, Denmark, Norway, Ukraine, United Arab Emirates, Indonesia, Cambodia, Laos, Myanmar, Malaysia, and Bangladesh. They exclusively represent over 20 media platforms in more than 45 countries worldwide.
We are looking for a passionate Client Solutions Manager who can drive our client's growth in South Korea.
If you’re passionate about sales and digital marketing and have a proven track record in media or agency, managing customer relationships, then we invite you to talk to us more about this role!
Requirements
Job Requirements
You’ll be a part of a dynamic and international sales team that works across all strategic ad product initiatives. Your key responsibilities will include:
- Providing excellent client service for media agencies and direct clients in each stage of the sales process: pre-sales, consulting with the campaign set-up optimization, analysis, and creative review
- Onboarding new clients amp; upselling the existing ones
- Understanding the key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensuring the correct products and services are delivered to customers in a timely manner
- Serving as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Playing an integral part in generating new sales that will turn into long-lasting relationships
Candidate Requirements
- Bachelor’s degree or higher, preferably in Digital Marketing, Digital Advertising, Communications, or a similar field
- Media agency background or experience in working with media agencies
- Understanding of running performance campaigns
- Basic analytical skills and tools (Excel, Google Sheets, Ads Platforms)
- Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
Benefits
- Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
- Learn the product from the best: You will be working closely with partners that we do represent and you will be receiving the latest insights into digital advertising
- Work with innovative tech solutions
- Manage the most prestigious agencies and brands
- Competitive salary and benefits