LEE, MA. VICTORIA
WORK EXPERIENCE : CUSTOMER SERVICE REPRESENTATIVE
(HANPASS REMITTANCE COMPANY)
FROM DECEMBER 2017 - PRESENT
EDUCATION : UNIVERSITY OF THE PHILIPPINES –DILIMAN (PREMIER UNIVERSITY OF THE
PHILIPPINES) - BACHELOR IN SECONDARY EDUCATION - MAJOR IN BIOLOGY & MINOR IN CHEMISTRY)
MOBILE # : 010-3282-5381
E-MAIL ADDRESS : queenv040878@yahoo.com
ADDRESS : GYEONGGI-DO,UIJEONGBU-SI, GAGEUMRO 34BEONGIL 23,104DONG 1103 HO HILLSTATE APARTMENT
EDUCATIONAL BACKGROUND
1998 ~ 2004 UNIVERSITY EDUCATION (BACHELOR IN SECONDARY EDUCATION)
UNIVERSITY OF THE PHILIPPINES – DILIMAN (PREMIER UNIVERSITY
OF THE PHILIPPINES)
BACHELOR IN SECONDARY EDUCATION (MAJOR IN BIOLOGY &
MINOR IN CHEMISTRY)
WORK EXPERIENCE
2017/12 ~ PRESENT HANPASS REMITTANCE COMPANY (CUSTOMER SERVICE REPRESENTATIVE)
- SEONGSU, SEOUL
2005/08~ 2008/10 SALES MERCHANDISER (LEATHER/TEXTILE/GARMENT)
- PHILKOVINA INC. (HANOI, VIETNAM)
2004/05 ~ 2005/07 SALES MERCHANDISER (LEATHER/TEXTILE/GARMENT)
- PHIL KOREA SPORTS INC. (PHILIPPINES)
SKILLS AND ATTRIBUTES
KOREAN PROFICIENCY LEVEL (WRITTEN AND SPOKEN) LEVEL 4 KIIP
NON-PROFESSIONAL DRIVING SKILL
COMPUTER LITERATE (EXCEL, WORD, PHOTOSHOP, POWERPOINT)
GOOD COMMAND OF THE ENGLISH LANGUAGE (WRITTEN AND SPOKEN)
GOOD TIME MANAGEMENT
ORGANIZED, DETAIL-ORIENTED AND FOCUSED
CAN WORK UNDER PRESSURE WHILE MAINTAINING QUALITY OF WORK
Hanpass is a licenced remittance company in Korea which caters to foreigners living in Korea to send their hard-earned money to their loved-ones from Korea to all parts of the world via the HANPASS app which is as easy as 1 to 3. As part of the company for more than 3 years now, I handle all the vital knowledge with relations to customer service satisfaction and to make sure that utmost care and the best service is always provided.
University of the Philippines is the leading and number 1 university in the Philippines.
Awarded as the Best Customer Service Representative for being able to provide the best service among our clients,