Senior Project Manager
Pixelogic Media Partners, LLC, South Korea
Job Description
Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Seoul, and Cape Town, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms. Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfilment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services.
Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide.
Job Description:
To support our growing Digital Media and Localization team, the Senior Production Manager will be required to plan, manage and deliver theatrical and non Theatrical feature and TV series projects for major studios and independent customers. The role will also encompass direct engagement and interfacing with customers including promotional activity and customer-based operational support.
Other responsibilities will include: maintaining and developing project management processes, project billing and working closely with all departments including Subtitling, Dubbing, Mastering, Content Services and QC to ensure projects are delivered on time to the highest standards.
The ideal candidate will be expected to have solid experience in Digital Media and Localization project management for major and independent clients coupled with a good understanding of current and new technologies, operational processes, and workflows.
They will be highly motivated, possess a flexible attitude and must be able to adapt quickly in a fast-paced environment. In addition, they must able to work as part of a team that deals with changing priorities and workloads.
Responsibilities:
- Provide operational account management support on Digital Media amp; Localization projects, supporting the Senior Management staff.
- Act as point of contact for customers as required
- Involvement and engagement in development of customer-related production order management workflows, procedures, rate cards and checklists
- Engage directly with customers to seek their ideas and feedback
- Operational responsibilities shall span all aspects of end to end servicing
- Collaborate regularly with internal groups and departments including Localization, Mastering, Administration, Sales and Technology teams
- Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded
- Manage the local team of production managers, production coordinators and digital media operators
- Other duties as assigned
Requirements
- Strong skills with Windows OS and Microsoft Office Suite
- Ability to delegate and manage team members with various responsibilities and skill sets
- Strong organizational skills
- Good business acumen
- Excellent communication and people management skills
- Deep sense of urgency and ability to work in a fast-paced environment
- Ability to work under pressure to meet deadlines
- Problem solver with creative and innovative approach with ability to think out of the box
- Passionate about customer experience and customer service excellence
- An approachable individual who can relate to people at all levels of the organization
- Outstanding attention to detail and ability to plan complex projects with urgency
- Maintain a positive attitude when experiencing obstacles and enthusiastic to get things done
- Experienced with commercial items such as business proposals, price creation and modeling, service agreement negotiations
Experience:
- Minimum 7+ years of experience in Digital Media and Localization operational amp; account management in a client and operational based environment
- Very experienced in Localization, Digital Media technologies, operational wor